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emahler
03-09-2008, 11:31 AM
2 am this morning was Daylight Saving Time...how many residential contractors took this opportunity to send postcards to all their previous residential customers and remind them of DST and remind them to check (or better yet, schedule you to come out and check) their smoke detectors?

How many resi contractors realize that the average consumer needs an electrician every 36 months or so? How many consumers will really remember the great service you gave them on that $150 service call last week, in 3 yrs when they need you again?

you have to keep your name in front of the customer...and sometimes the best way to do this is not even ask for anything...give them some information...help them...you'd be surprised at the results...
Tiger Electrical
03-09-2008, 11:36 AM
I wish I had thought of that two weeks ago.

Dave
emahler
03-09-2008, 11:37 AM
I wish I had thought of that two weeks ago.

Dave

I did...but then it would have been too easy:D
tonyou812
03-09-2008, 01:11 PM
What is your feeling on sending comment cards say a month after the work is done? On occasion I have brought the homeowners pastrys from Panera. What can I say its the Chef in me. The way to most peoples hearts is their stomach's:smile:
celtic
03-09-2008, 01:22 PM
The way to most peoples hearts is their stomach's:smile:

I've been telling Emahler that for some time now....he just won't listen.
satcom
03-09-2008, 01:32 PM
Free Peach Pie, with every service upgrade!
celtic
03-09-2008, 01:59 PM
Free Peach Pie, with every service upgrade!

Make it a cobbler a la mode and you can put mine back together..LMAO :D
tonyou812
03-09-2008, 02:01 PM
:smile: I give free cooking lessons on all kitchen remodles, French, Italian, British whatever they like.
celtic
03-09-2008, 03:04 PM
:smile: I give free cooking lessons on all kitchen remodles, French, Italian, British whatever they like.

I give out Irish cookbooks....it's more like a pamphlet...all recipes end the same:
Boil until done

:D
emahler
03-09-2008, 03:17 PM
I give out Irish cookbooks....it's more like a pamphlet...all recipes end the same:
Boil until done

:D

and they all start the same...."Place potatoes..."
Rewire
03-10-2008, 09:31 AM
We have an add in he sunday paper so not only our old customers but our "new" customers will know to check batteries and call us to test detectors we use smoke in a can and not just push the test button.