The pc blue screen syndrome

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Dennis Alwon

Moderator
Staff member
Location
Chapel Hill, NC
Occupation
Retired Electrical Contractor
I have a dell PC desktop and I need to be able to do a step by step boot up so I can stop Norton from crashing my pc. I cannot get a full reboot since I tried to renew my subscription
 

eric9822

Senior Member
Location
Camarillo, CA
Occupation
Electrical and Instrumentation Tech
Assuming you have Windows. Press F8 repeatedly after turning it on until you get a boot option menu.
 
Thank you. I figured that out about 2 minutes after I posted. I could not rememeber which "F" button it was


Dennis
I stopped using Norton about 1 1/2 years ago. I now use Bit Defender. It is robost, but does not overload your computer and also does not take over, like Norton does.

I tell all I know to think about changing over, the ones who do enjoy the change in their computer as I did/do.
 

Jacob S

Senior Member
If you decide to remove norton, do a google search on how to "completely" remove norton. It involves deleting some registry entries and files after the initial uninstall process. Like others have said, Norton is a virus on its own. I use AVG free, and like many other free virus programs, it is small, light, and effective.
 

eric9822

Senior Member
Location
Camarillo, CA
Occupation
Electrical and Instrumentation Tech
If you decide to remove norton, do a google search on how to "completely" remove norton. It involves deleting some registry entries and files after the initial uninstall process. Like others have said, Norton is a virus on its own. I use AVG free, and like many other free virus programs, it is small, light, and effective.

AVG is great. A whole lot less overhead then Norton and it is free.99
 

PetrosA

Senior Member
I use Avast for basic protection, but I also found a program called Malwarebytes AntiMalware that has a free version that you have to run and update manually (paid version is automatic). It has caught things that Avast wasn't able to catch. I may switch over at some point...
 

Dennis Alwon

Moderator
Staff member
Location
Chapel Hill, NC
Occupation
Retired Electrical Contractor
If you decide to remove norton, do a google search on how to "completely" remove norton. It involves deleting some registry entries and files after the initial uninstall process. Like others have said, Norton is a virus on its own. I use AVG free, and like many other free virus programs, it is small, light, and effective.

Thanks Jacob. I did use the norton removal tool and when I install Norton 360 I get the blue screen. I have to reboot using F8 to run in safe mode so that I can uninstall Norton thru the add/remove programs. All this works fine-- I then run the removal tool and try to load Norton 360 and appropriately named we start the 360 again-- Blue screen-------------ugh. I just got them to reimburse my money. Not sure what I will be doing.

Thanks for all the help.
 
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