Your competitor is probably being fed a line of BS..
I would start by having a comprehensive water analysis done. A common issue with well water is that the pH may be far from neutral (7.0). This will certainly be a factor in causing the copper pipes to deteriorate. Also, things like improper fluxing (or the incorrect type) and flushing of the system can cause chronic pinholes to develop.
If the water is coming from a city source, I still would have the water tested. It seems the last thing to look for is a dielectric problem or electrolysis.
Water testing should be thorough and cover measurement of any and all dissolved elements. Many water testing organizations provide the 'basic' measurements (pH, Total Dissolved Solids, Chlorine, and various pesticides or organics). You need to ask for a full analysis which covers things like Aluminum, Iron, Manganese, Hydrogen Sulfide, etc. From these results, it might become clear as to the cause of the problem.
http://www.copper.org/applications/plumbing/techcorner/electrolysis_cause_copper_tube_fail.html
http://www.copper.org/applications/plumbing/techcorner/staining_bathroom_fixtures.html
http://www.toolbase.org/Building-Systems/Plumbing/copper-pinhole-leaks
http://www.plumbingworld.com/cuno_info_page.html
This paper really makes the best attempt to explain the phenomenon.
http://www.msa.md.gov/megafile/msa/...0113/001000/001566/unrestricted/20054442e.pdf
The bottom line is that with *most* studied forms of copper tubing pinhole leaks in home water distribution systems, electrolysis was not the problem.
Good Luck!