Kwire is correct about looking for a pressure switck and test it to see if it opens right at any reduction of flow rate, there should be knife valves in the circulation piping that you can use to test the flow cut off but closing one about 1/3 of the way should trip the pressure switch, these switch's are adjustable ( at leas the two I have worked on the rest had regular flow switch's)
Both times the church maintenance worker played with this adjustment trying to get the water to warm up faster (yep exactly what he said) well he unscrews it so far that the regulator spring inside shot out and he just put the cap back on it and never told anyone, the problem was the next time they accidentally fired up the heater without the pump running (both separately switched) it over heated and tripped the high temp, well it took me a few to find that one (the missing spring) I had them order a complete new pressure switch and it came with the instructions on how to set it as I pointed out above, its simple with all valves open and no restrictions in the drain or filters, turn on only the pump, leave the heater breaker off, back off the adjustment nut till the contactor for the heater drops out, then adjust it till it just pulls back in, reduce the flow 1/3rd using the T-handle slide in knife valve and make sure it drops out at this point if it drops out sooner tighten the nut just a little and repeat, then open the valve back up and you should hear the heater contactor drop back in.
If the controls are remote from the valves you might need a helper to tell you when the heater contactor drops in or out.
this is the common type of system used in a few church's around here, the others use regular vane type flow switches and there are no adjustments, but these also use an interlock between the contactor so if the pump contactor is not pulled in the heater contactor wont pull in.
the first thing I would look at is to make sure any and all T-handle flow valves are fully open.
Check to make sure they are correctly wired accordingly to 680, proper GFCI's and bonding is a must to cover your butt.
2008 added the wording "or Immersion" in both definition for Permanently Installed and Storable to let us know that it clearly addresses baptistery's as many tried to say the NEC didn't cover these before this, most of these are installed under a budget and the work done by the church handyman who has no idea what a EPG is much less how to install it, but in your best interest you should check to make sure it has one.