staticcontrol
Member
Hello,
I installed 2 ceiling fans with light kits last week. Tested them and it worked fine. FYI: one of the light bulbs in the box was broke.
Customer called two days later and said one of the fans stopped working but lights still do. I came back and tested fan and switch. Determined its a bad fan. She knew of bad bulb broken in box during day of install. I said perhaps the fan was dropped and now it just kicked. Took fan down and she returned it to store and got new one.
Should I charge to install new fan as it was defective?
Thanks.
I installed 2 ceiling fans with light kits last week. Tested them and it worked fine. FYI: one of the light bulbs in the box was broke.
Customer called two days later and said one of the fans stopped working but lights still do. I came back and tested fan and switch. Determined its a bad fan. She knew of bad bulb broken in box during day of install. I said perhaps the fan was dropped and now it just kicked. Took fan down and she returned it to store and got new one.
Should I charge to install new fan as it was defective?
Thanks.