Should be a law everywhere. They should also require certified test reports to be provided with the equipment to weed out the junk dealers.
If that is your opinion then all machinery, instruments, etc, not just electric equipment, as well as automobiles, consumer products, clothing and anything you can imagine will only be allowed to be sold as new or refurbished and recertified in some way. Would be real hard on charity organizations like Goodwill or Salvation Army, as well as low income people.
Consumer may/should have the right to know if what they are purchasing is new, used or used and tested, recertified, etc.
dduffee, we have the same problem.
We have to tell our customers they have to buy a whole pump panel if they need a starter or a breaker. Same with MCC's and sometimes panels too, if they need several breakers.
I always throw in extra items with the order that I know I am needing on an upcoming job or even just extra breakers for the customer the order was placed for because I know they will likely need them at some time. One more breaker doesn't hardly make a difference on the price of a complete panel package but if bought alone from supplier stock, can be 25% of a complete panel sometimes.