I have a customer that I installed a Siemens Generator ready panel when they built, I explained the advantages of being prepared and saving money on the install even if they choose to buy a generator later...... I have sold many of these.
The ATS is built by Generac. Well this home owner called, they had bought a 12 KW Kohler generator..... I say no problem, only to find that the Kohler generator is not a match to the Generac transfer switch.
Neither Kohler or Generac is willing to help, I assume this is not the first time this has come up, and I am now faced with calling all my customers and informing them they can only buy Generac................
Has anyone built a work around for this?