MMRguy
Work until it Hz.
- Location
- Southern Utah
- Occupation
- Industrial Electrician
Hey Guys,
I just sent a tech to a job out of town, very simple attic fan replacement. Usually I send an estimate and have that approved prior to performing work but got very busy and never sent this one prior to the tech showing up. It was a 1 hr. job and my policy is a service charge ($165) covers up to the first hour of labor. Customer had all the materials there. Simple, but now the customer wont pay my service fee. Anybody got a good way to handle these situations? It's my own fault for not getting paper trail approval for my pricing in advance but the bill isn't that much. My service charge is reasonable. Let me know what you guys think, thanks.
I just sent a tech to a job out of town, very simple attic fan replacement. Usually I send an estimate and have that approved prior to performing work but got very busy and never sent this one prior to the tech showing up. It was a 1 hr. job and my policy is a service charge ($165) covers up to the first hour of labor. Customer had all the materials there. Simple, but now the customer wont pay my service fee. Anybody got a good way to handle these situations? It's my own fault for not getting paper trail approval for my pricing in advance but the bill isn't that much. My service charge is reasonable. Let me know what you guys think, thanks.