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What limits do you place on incoming client calls.

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    #16
    Google voice is free and you can trivially turn on/off voice mail either for all incoming calls or on only for certain ones. It automatically attempts to translate to text but since I live in the South the voice to text feature is for entertainment purposes. The voice mail can go out as email, text, or regular old voice mail. The system runs on an app alongside your regular dialer so you can set it up as 2 numbers and either port over your number and never use your phones real number or use both and keep the regular number private or just forward all calls. It also rings all phones on the list so for instance I see the incoming call on my laptop in the office and I can even answer that way. Had to do this once when my cell phone was dead.

    Otherwise just mute the ringer. It’s a setting in the dialer.

    As for phone scams I hang up on robocalls immediately. If I get a real human before I discuss anything I tell them there is a $5000 fine for fraudulent caller ID in my state and ask where they are calling from to verify the caller ID information. Scammers instantly hang up. I have to answer calls because it’s a business but if my hands are full or I’m with a customer I don’t answer. In some places like prison jobs or just deep inside a lot of plants I have no phone service anyway.


    Sent from my iPhone using Tapatalk

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      #17
      Running a biz is like the guy at the circus spinning plates ....


      ~RJ~

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        #18
        Originally posted by romex jockey View Post
        Running a biz is like the guy at the circus spinning plates ....


        ~RJ~
        Yes, but if he's really good he'll spin all 8 plates. I have to admit, I've broken a few in my days in my own business but fortunately they weren't expensive.

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          #19
          Originally posted by MAC702 View Post
          Is that just supposed to be funny, or is there a way to do it? I can't find out how to disable the phone feature completely and still have texting and everything else. Samsung Galaxy S7 Active on AT&T.
          Some phones have a 'Do Not Disturb' setting. From 10:00 pm to 7:00 am my phone only responds to 'favorite' numbers, however a second call within 3 minutes is not silenced.
          Just because you can, doesn't mean you should.

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            #20
            Originally posted by MAC702 View Post
            I turned off the ringer on my phone. If I could figure out how to disable it completely so it doesn't even stop the rest of the things my phone is doing during their attempt, I'd be even happier. My VM outgoing message tells them that they will get much faster service if they hang up and send a text.

            Even when I see a call coming in from someone I know. I still don't answer it. Even after a few years of being very happy with this procedure, I'm still training a few regulars to stop calling first.
            My Samsung/Android phone has a "do not disturb" mode. Never used it but appears to be able to do what you are asking or at least come close to doing it. It supposedly has "exceptions" that can be set to still allow certain calls to go through. I presume it will automatically send incoming calls to voicemail, may or may not still give you a silent notification that you received the call - IDK.
            I live for today, I'm just a day behind.

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              #21
              Unfortunately, Do Not Disturb modes stop text messages, also.

              I used Google Voice for most of the last year, so that at least my voice mail messages were transcribed to text. It worked well enough. It stopped working after the last update, and I've not been able to get it to work again. While it was great for accessing the VM, or at least find out if it was worth listening to, it doesn't stop the interruption to the phone while the call was being attempted.

              I like the call forwarding idea, if it won't affect texts. That's got potential.

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                #22
                Originally posted by MAC702 View Post
                I like the call forwarding idea, if it won't affect texts. That's got potential.
                My "office" is in my home, and I have a second, non-published phone number with the distinctive ring feature, so I know when to answer with "Fine Electric Co." instead of "Hello."

                When I come home, I forward all cell calls to that number, but the cell still receives text and data messages unless I turn it off, in which case it shows them when I turn it back on.
                Master Electrician
                Electrical Contractor
                Richmond, VA

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                  #23
                  Originally posted by MAC702 View Post
                  I turned off the ringer on my phone. If I could figure out how to disable it completely so it doesn't even stop the rest of the things my phone is doing during their attempt, I'd be even happier. My VM outgoing message tells them that they will get much faster service if they hang up and send a text.
                  Originally posted by LarryFine View Post
                  I wonder if there's a way to suspend your phone service each evening and restore it each morning.
                  The auto attendant I use would solve your problem. The incoming calls to my cellphone are forwarded to the auto attendant service. My phone never rings or does anything else to indicate that a call has come in. The auto attendant handles the call for me. You program it on how to handle the calls. You can tell everybody to text you. You can tell them to leave a message on VM. You can forward client calls to a phone (a different one) and sales calls to VM. You can have different messages at different hours and days.

                  Even though my voice calls are forwarded, text messages can still get though. Works out well.

                  This is the one I use: http://www.voiceshot.com. $12/mo for the cheapest plan. Did I mention it filters out 99% of robocalls? Well worth it.

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                    #24
                    Originally posted by LarryFine View Post
                    I have a second, non-published phone number with the distinctive ring feature, so I know when to answer with "Fine Electric Co." instead of "Hello."
                    You should answer "It's a fine day at Fine Electric. How may I help you."

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                      #25
                      Originally posted by MAC702 View Post
                      Unfortunately, Do Not Disturb modes stop text messages, also.
                      Does it block them altogether or just not notify you of them?

                      I believe there is ability to set exceptions, like maybe allow specific contacts through or even disallow anything that is not in your contact list.
                      I live for today, I'm just a day behind.

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                        #26
                        Originally posted by kwired View Post
                        Does it block them altogether or just not notify you of them?

                        I believe there is ability to set exceptions, like maybe allow specific contacts through or even disallow anything that is not in your contact list.
                        The "Do not Disturb" function just send calls to voicemail, text and emails come through but you don't get an audible notification.
                        If you aim at nothing, you will hit it every time!

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                          #27
                          Originally posted by MAC702 View Post
                          I turned off the ringer on my phone. If I could figure out how to disable it completely so it doesn't even stop the rest of the things my phone is doing during their attempt, I'd be even happier.
                          I wish phones had such a feature too! I can't tell you how many times I've made a request for a song on the radio station that I regularly listen to using my phone, then someone calls while the song is playing and interrupts it. I have the option of pressing "Decline" and restarting the radio app, but still it's a royal PITA.

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                            #28
                            Originally posted by petersonra View Post
                            my brother makes a lot more money than me as a consultant. he does not answer his phone for clients at all. at first I thought this was a bad idea but he pointed out that otherwise they think he is chasing them. if they have to wait for a call back, then obviously he is busy and will get to them when he can.
                            Bob that may work for your brother however I have missed many emergency calls and just reg. calls because I answered then a hour or 2 later. People get on the phone and call till they get someone. I have a way for them to leave a message, which they do, but when I call back they already got someone else.

                            This is true for small jobs, if that is not your concern then I would not worry about calling right away. My builders know how to get hold of me
                            They say I shot a man named Gray and took his wife to Italy
                            She inherited a million bucks and when she died it came to me
                            I can't help it if I'm lucky

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                              #29
                              Originally posted by petersonra View Post
                              my brother makes a lot more money than me as a consultant. he does not answer his phone for clients at all. at first I thought this was a bad idea but he pointed out that otherwise they think he is chasing them. if they have to wait for a call back, then obviously he is busy and will get to them when he can.

                              Originally posted by Dennis Alwon View Post

                              Bob that may work for your brother however I have missed many emergency calls and just reg. calls because I answered then a hour or 2 later. People get on the phone and call till they get someone. I have a way for them to leave a message, which they do, but when I call back they already got someone else.

                              This is true for small jobs, if that is not your concern then I would not worry about calling right away. My builders know how to get hold of me
                              I agree, especially when it comes to service work and your commercial/industrial clients if you have those. Something breaks down that stops the clients production or other operations, they are losing money/business when they are down. You may think you are their number one contact for your kind of services, but if a process/assembly line is down and especially if there is nothing else to do or that product they are making needs to be finished ASAP (for various reasons) they are getting whoever can respond the quickest. They may be patient with you because you are their main contact, but may still only have a certain time they will wait for at least a return call before calling others. Ignore them too often in those situation and you are no longer at the top of their priority list and may become the last one they call.

                              If they are a deadbeat client that doesn't pay bills in timely manner, then you may have some justification to play games with them, if they are a good client, make them happy and they will continue to be a good client.

                              Bob's brother being a consultant - I guess he is riding in a different boat and may be able to do that easier than a service guy. Consultant work isn't something that is needed right now.

                              Imagine calling 911 and they ignore your call to make you think they are too busy right now- maybe does happen in some places if they are actually understaffed I suppose, but they probably still do what they can to get with you ASAP.
                              Last edited by kwired; 08-18-19, 12:21 PM.
                              I live for today, I'm just a day behind.

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                                #30
                                https://consumercr.org/do-not-call-l...RoCmNoQAvD_BwE

                                ~RJ~

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