What rating plug?
Lets assume a 400A plug. One issue with this style trip unit is the pots on the trip unit. If you are in between one of the settings, or if dirt is present inside, the trip unit will fail to the minumum settings. The current your breaker will trip is the rating plug times the thermal setting (Ir). If Ir has failed to the default (0.5) with a 400A plug your breaker will trip at 200A, after a failrly long time delay.
I think it's a good point, but that specific breaker doesn't have rating plugs, the adjustments are just built in to the trip unit that is part of the breaker. These are brand-labeled Cutler Hammer Series G breakers. He didn't say if it was TM or ELT, but most likely its TM with a fixed thermal and adjustable mag trip, 140U-K6D. So the thermal trip element, which is what this would be tripping on in 2 hours, is sealed inside the trip unit.
Pitt123,
140F on the breaker terminals is high, but not overly high. Basic CU/AL aluminum lugs are rated for 75C which is 167F. But if that heat is continuous, as it sounds like it is, then it can transfer up the power path to the breaker sensing elements and cause nuisance tripping. You didn't describe your lug and cable arrangement, but the only usable lug option for that breaker in the way you are using it is this:
Allen Bradley Catalog said:
K-Frame Multi-Terminal Lug Kit, 6 Wires per Terminal, with Terminal Cover
- 14-2/0 AWG (2...67 mm?)
So assuming you are using this lug and splitting the load as 3 x 2/0 per phase on a 400A circuit, there shouldn't be any problem. But if you have only 2 per phase, or 3 x 1/0, then the heating issue is likely a result of under sized conductors (even with 90C rated wire which would not be appropriate for 75C lugs).
If someone used flex cable such as DLO for the internal connections, there is a really common problem with that. They often read the ampacity of the cable, which is rated at 105C, and think they can use it like that in a panel. But that extra temperature rise is usually beyond the design limits of what that cable is being terminated to. In reality you should use the ampacity charts of 75C rated cable since that is the highest rise you can actually allow. As a case in point; 1/0 DLO says it is rated for 250A, so it appears as though 2 of those per phase will handle a 400A load. But it only handles 250A if the temperature rise is allowed to go to 105C and if you terminate it on something rated for a 75C rise you are in trouble. I have seen a lot of terminal meltdowns as a result of people not understanding this.
Can you post a picture of the starter?