Some of the discoloration may be from a reaction the the out gassing of what ever is being fired in the kiln.
Give Paragon a call. You will probably have to leave a call back number but last I knew they had good tech support. Let the tech know what you are trying to accomplish.
Crusader used to make small kilns, but now are only doing large ones, AFAIK. If you have a Crusader, again, call tech support and get some info from them.
Another good source may be AMACO.
http://www.amaco.com/shop/groups-10-kilns.html
Kilns are kind of a niche service. They aren't like heat treat furnaces, which are nearly ubiquitous. When I was servicing kilns there were only two people, me being one, in the entire west side of Michigan that worked on them. I traveled all over fixing them at schools and ceramic shoppes.
I owe a lot to my mentor in the kiln business. He taught me how to figure out everything I needed to know to design kilns, including winding our own elements. My first application of Ohm's Law was doing element lay outs. It sure made my apprenticeship easy in that respect, Ohm's Law was almost a reflex for me by the time I started first year.