TexasMaster
Member
- Location
- Lubbock Texas
No better way to title this. A call I'm sent in to follow up on goes as follows.
The original call: I.t. Man at an hvac wholesale warehouse (with much office space btw) has low voltage alarm going off on a server (108v or so). We have someone out to find the voltage low on one phase coming from poco's center tapped 240 delta. Poco responds promptly while my guy is still there and the i.t. Man is to witness what happens next. While troubleshooting he pulls a single fuse on a bank of 3 oh xfmrs for about 10mins while he did what?... We aren't sure. He puts the fuse back in, reads 120, 120, 208 to ground. Poco believes underground is bad. At this time the place is closing down and no one notices anymore problem than they already had.
Next morning they are calling us- it has hit the fan- breakers are tripped on a couple of a/c's and they have an in house tech who is finding control board after board burned up (visually the varistors are burned on.. I think 8 Mitsubishi units!) that is the only damage out of the whole building (as if that's not enough... they are claiming $20k worth of a/c control boards buy the end of the day) but nothing else, no compressor damage in these units, no damage to the server that was on line and nobody else had a computer zapped. Now I arrive for a second look with the poco and look at the service point, a doughnut box they had to open up, and we find they have brought in 4/0 al for a 400 amp svc 225' from the transformers!!!! So at least the voltage drop is solved! Mind you these have been our first really hot days in awhile and the building has had some office additions in recent years, but how does this just show up now?
The real question is why the damage to these boards? I don't think the single fuse pull on the poco was a good idea, but shouldn't the system have worked like an open delta for that 10min or so? I believe the theory is the voltages would remain the same but the capacity would reduce. And if a surge or a spike occurred isn't the varistor just the part to stand up to that? Can anybody wrap a head around this? Thanks
The original call: I.t. Man at an hvac wholesale warehouse (with much office space btw) has low voltage alarm going off on a server (108v or so). We have someone out to find the voltage low on one phase coming from poco's center tapped 240 delta. Poco responds promptly while my guy is still there and the i.t. Man is to witness what happens next. While troubleshooting he pulls a single fuse on a bank of 3 oh xfmrs for about 10mins while he did what?... We aren't sure. He puts the fuse back in, reads 120, 120, 208 to ground. Poco believes underground is bad. At this time the place is closing down and no one notices anymore problem than they already had.
Next morning they are calling us- it has hit the fan- breakers are tripped on a couple of a/c's and they have an in house tech who is finding control board after board burned up (visually the varistors are burned on.. I think 8 Mitsubishi units!) that is the only damage out of the whole building (as if that's not enough... they are claiming $20k worth of a/c control boards buy the end of the day) but nothing else, no compressor damage in these units, no damage to the server that was on line and nobody else had a computer zapped. Now I arrive for a second look with the poco and look at the service point, a doughnut box they had to open up, and we find they have brought in 4/0 al for a 400 amp svc 225' from the transformers!!!! So at least the voltage drop is solved! Mind you these have been our first really hot days in awhile and the building has had some office additions in recent years, but how does this just show up now?
The real question is why the damage to these boards? I don't think the single fuse pull on the poco was a good idea, but shouldn't the system have worked like an open delta for that 10min or so? I believe the theory is the voltages would remain the same but the capacity would reduce. And if a surge or a spike occurred isn't the varistor just the part to stand up to that? Can anybody wrap a head around this? Thanks
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