Hi,
We have a room where my in-law mistakenly plugged in too many heating appliances over the circuit capacity continuously for some time (maybe weeks during the past winter) and all of the sudden we lost power to half the outlets in that room (the other half connects to other circuit). The following are findings around it:
1. the breaker never tripped.
2. the same circuit is supplying electricity to the lighting fixtures in the bathroom right next - so there's power being supplied from the breaker for that circuit. When I turn off the power from the breaker, the lighting goes out as well as no electricity detected at all in the receptacles.
3. when all non-working receptacles were opened to check, I found ~120V between hot and ground (normal) as well as ~120V between neutral and ground in ALL of them. The working outlets in other rooms, in comparison, shows no voltage between neutral and ground.
4. Around the same time, we realize the door bell stopped working, too (could be connected to the same circuit or just a coincidence?)
5. GFCIs around the house were all reset - didn't resolve the issue.
Any suggestions to further troubleshoot the issue is much appreciated.
We have a room where my in-law mistakenly plugged in too many heating appliances over the circuit capacity continuously for some time (maybe weeks during the past winter) and all of the sudden we lost power to half the outlets in that room (the other half connects to other circuit). The following are findings around it:
1. the breaker never tripped.
2. the same circuit is supplying electricity to the lighting fixtures in the bathroom right next - so there's power being supplied from the breaker for that circuit. When I turn off the power from the breaker, the lighting goes out as well as no electricity detected at all in the receptacles.
3. when all non-working receptacles were opened to check, I found ~120V between hot and ground (normal) as well as ~120V between neutral and ground in ALL of them. The working outlets in other rooms, in comparison, shows no voltage between neutral and ground.
4. Around the same time, we realize the door bell stopped working, too (could be connected to the same circuit or just a coincidence?)
5. GFCIs around the house were all reset - didn't resolve the issue.
Any suggestions to further troubleshoot the issue is much appreciated.
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