On site there was a 14400/7200V to 480/277V wye/wye three phase 1500 kVA transformer. Upon commissioning of the transformer it only had a load from a 100 kVA dry type delta step down transformer, the dry type was on the A and B phase of the 1500 kVA. The total load on the A and B phase was 120A, C phase had very little amperage at this point. The transformer's C phase burned up three days into being heated up, no knew load was added to do so. Neither the bayonet fuse or secondary side fuse at the disconnect were blown. The utility is saying an imbalance of load caused the burnt up phase. Thoughts?