Often times the problem can be fixed without doing a power reset, but for some reason they think doing a power restart solves everything (sometimes makes it worse). That's where the question came from.
This still sounds like there is a rest-of-the-story. Like maybe the reset fixes it often enough that the operators want to try that before they wait on the maintenance crew? If they are waiting on the maintenance crew - that could definitely be driving their actions.
Again if this is an issue that causes damage, why isn't the management stepping in?
I'm not saying you are wrong. I'm saying if the power down reset practice is hurting production or driving up maintenance costs, there should be a line foreman, or front line superviser, right in their faces - right now. Is that happening? If not, why not?
ice