brantmacga
Señor Member
- Location
- Georgia
- Occupation
- Former Child
Need some help sorting this out.
Customer has three of these aerator pumps; I went a couple of weeks ago to check out an issue; one worked fine, one was rotor locked, the other was pumping very weak and pulling about 22A and after a minute would trip the 15/2 breaker (pump rated at 6A).
Told the customer he needed to replace one pump for sure and to check and make sure there was nothing obstructing the inlet of the 3rd pump.
Went back Friday and the customer had pulled the apparatus out of the water and replaced the two pumps having issues. I verified by turning power on to the two that had issues that he had replaced the correct pumps. I then pulled the new wiring into the panel for him to drop back in the water later.
He put them back in the water this weekend, and now the pump that was working has issues.
It will pump very weakly for about 5 seconds, then stop pumping for about 30 seconds, then start again. It pulls 17A while pumping, and 5A while not pumping.
I called the manufacturer tech support, and they said “let us just send you a new pump.”
So my question is, do these things need to be primed somehow? I know literally nothing about them. But it seems like we’re just doing something wrong on getting it to work correctly seeing as how it was fine before pulling it out of the water. The customer was not home today and had already pulled the boat out of the water so i couldn’t go out and see if anything was obstructing it.
Here’s a video I took.... let’s see if this link works... https://share.icloud.com/photos/0wT-H3zZ0iRlURy3fppzOXOkQ#Quitman
Sent from my iPhone using Tapatalk
Customer has three of these aerator pumps; I went a couple of weeks ago to check out an issue; one worked fine, one was rotor locked, the other was pumping very weak and pulling about 22A and after a minute would trip the 15/2 breaker (pump rated at 6A).
Told the customer he needed to replace one pump for sure and to check and make sure there was nothing obstructing the inlet of the 3rd pump.
Went back Friday and the customer had pulled the apparatus out of the water and replaced the two pumps having issues. I verified by turning power on to the two that had issues that he had replaced the correct pumps. I then pulled the new wiring into the panel for him to drop back in the water later.
He put them back in the water this weekend, and now the pump that was working has issues.
It will pump very weakly for about 5 seconds, then stop pumping for about 30 seconds, then start again. It pulls 17A while pumping, and 5A while not pumping.
I called the manufacturer tech support, and they said “let us just send you a new pump.”
So my question is, do these things need to be primed somehow? I know literally nothing about them. But it seems like we’re just doing something wrong on getting it to work correctly seeing as how it was fine before pulling it out of the water. The customer was not home today and had already pulled the boat out of the water so i couldn’t go out and see if anything was obstructing it.
Here’s a video I took.... let’s see if this link works... https://share.icloud.com/photos/0wT-H3zZ0iRlURy3fppzOXOkQ#Quitman
Sent from my iPhone using Tapatalk