Appliance destruction-result of open Neutral Connection?

Status
Not open for further replies.
A home owner was asking me why some of his appliances in his home were destroyed because of a badly corroded neutral connection at the meter base of his home. He told me that lights were dimming and blinking sometimes and eventually some of his appliances started to break or burn up.
The home was a 200amp service 120/240v 1 ph system. The home is in a rural area and the utility company provides a outdoor disconnect on the utility pole along with the metering equipment. The Neutral problem (defective connection) occurred at the service disconnect location where the bonding between the neutral and equipment takes place.
I do not know wether the utility company neutral terminal was the problem or the neutral service entrance terminal was the problem at this location but his input from the utility company was that the ground loop was the problem and the utility company repaired the issue.
My take on the probability of equipment or appliance destruction would only be because of a higher resistance to ground has occured because of the disappearance of the neutral connection. If the power consumption of the equipment involved remains the same and the resistance of the circuit dramatically increases to find a path back to ground, the voltage would be dramatically lowered thus increasing the current to maintain the power needed to operate the appliances effectivly.
There is always something new and interesting when it comes to electic and I would like very much to try and confirm or reinforce my theory as to what might have taken place at the gentlemans home.
Am I on track or is there something else I do not see happening to cause this expensive replacement of this mans appliances in his home?
 

iwire

Moderator
Staff member
Location
Massachusetts
First the fact that the HO knew there was a problem and ignored it was the real reason he lost appliances.

That said the loss of the service neutral can cause under voltage on one leg and over voltage on the other leg. In an extreme case of load imbalance the over voltage could be almost as high as the line to line voltage. In this case close to 240 volts.

The over voltage is what killed the appliances not the under voltage.
 

roger

Moderator
Staff member
Location
Fl
Occupation
Retired Electrician
As Bob said, there will be an under voltage on the higher resistance side and an over voltage on the low resistance side of the now series circuit.

Use ohms law I x R = E for the values shown in the drawing below to see this.

lost_neutral_correct.jpg


BTW, electricity is not trying to go to ground, it must go back to its source and earth may be a very high resistance part of the combined paths back to this source.

Roger
 

catchtwentytwo

Senior Member
The only good news related to open neutrals is now that most newer computers have auto-ranging power supplies (90-250 volts), they're not "toasted".

Makes you wonder if appliance micro-processors have the same features?
 

Jljohnson

Senior Member
Location
Colorado
Great power point 480. I saved it for future use in training. Hope you don't mind. I actually have a service tech on a jobsite just this morning solving this exact problem.
 
Status
Not open for further replies.
Top