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Average time to complete AFCI related troublecall

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Average time to complete AFCI related troublecall

  • 1 hour or less

    Votes: 0 0.0%

  • 1 - 1 1/2 hours

    Votes: 0 0.0%

  • 1 1/2 - 2 hours

    Votes: 1 100.0%

  • 2 - 2 1/2 hours

    Votes: 0 0.0%

  • 2 1/2 - 3 hours

    Votes: 0 0.0%

  • 3+ hours

    Votes: 0 0.0%
  • Total voters
    1
  • Poll closed .
Status
Not open for further replies.
A

AZsun

New member
Location
AZ
Hi,
I'm new to this forum and I have
this question. Any feedback would help settle a disagreement that my team is having with the Operations manager.
What is the average length of a AFCI related service call, besides just pushing the test/reset button? There are so many variables and it must be repaired correctly
without having a return call.
Thanks
 
J

JFletcher

Senior Member
Location
Williamsburg, VA
Welcome. imo there is no average one can use. We've had them take 15 minutes (remove d/f, change breaker, it works, replace d/f and leave) to 4 man hours (2x2; pulled damned near every device in the home/opened every j-box and found not one but 3 places neutrals of different circuits were tied together). AFCI going into older panels is T&M.
 
B

blkmagik21

Senior Member
Location
Kennewick
AZsun said:
Hi,
I'm new to this forum and I have
this question. Any feedback would help settle a disagreement that my team is having with the Operations manager.
What is the average length of a AFCI related service call, besides just pushing the test/reset button? There are so many variables and it must be repaired correctly
without having a return call.
Thanks
Click to expand...

The average time for an AFCI tripping service call is usually 15 minutes - 2 hours.

First thing, take the neutral and hot off the breaker. Then test continuity between the neutral and hot to verify if it is or isn't a dead short.

Next check between the hot and ground.

Then check between the neutral and the ground. (This is most commonly the issue)

Then find a middle point of the circuit and remove all the neutrals. Test between ground and each neutral till you find one or more of the neutrals that have continuity to ground. Then connect the remaining neutrals back together.

Check the neutral and ground back at the panel. If no continuity to ground. Then re hook up the breaker. Energize the circuit and find out what's not working. Then follow that direction in diagnosing the circuit.

As long as you follow a methodical approach and not an ADHD random guess and check. You will find it quite quickly. Although sometimes the guess and check works first try, most times it's not the case.


Sent from my iPhone using Tapatalk
 
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