roger said:
The solution is to put the ungrounded conductors on opposite legs or different phases.
Roger
Or tighten the neutral wire it may be loose.
As Roger has said if this is a MWBC -- one grounded conductor with two ungrounded conductors , and they are connected on opposite phases, then this should not be an issue. If the ungrounded conductors are on the same phase you can overload the grounded conductor.
On a MWBC the grounded conductor only carries the unbalanced load. Thus if one ungrounded conductor was connected to a 10 amp lamp and the other ungrounded conductor was connected to a 10 amp load then the grounded conductor (neutral in this case) will carry 0 amps.
If those same ungrounded conductors were hooked to the same phase then the grounded conductor would carry 20 amps.