Customer supplied sauna parts

J

JoeNorm

Senior Member
Location
WA
I have a guy who wants me to install a sauna kit. It appears to have come from China. The Heater looks nice enough(Finnish brand) but the controls look sketchy and I cannot find a listing on them(or any instructions for that matter).

I am posting this in the business section because I'm looking for advice on what to tell him. How do others handle these situations where customer is excited to install some cheap thing they bought but I want nothing to do with it? It's easy in theory but sometimes feels a little harsh to tell them they need to buy something completely different.
 
I would explain that you won't hook up non-listed equipment because if his house burns down you do not want any liability. I see more and more equipment and lighting fixtures that come from China lacking any listing but people love them because they're cheap.
 
If you don't want to install it, just tell them you don't want to do it and they should find someone else.

I don't recall what the rules around saunas are but I think only the sauna itself requires listing and not the control panel.
 
What do you mean the controller wouldn't need a listing? This is where 240v comes in and out. I'm not necessarily challenging you here, I just don't know and would like to know if that is the case
 
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