I'm currently dealing with an issue involving a piece of equipment in our shop. It's a 240V 3-phase rated device that was originally installed on an electrical system using an isolating delta-delta transformer to step the voltage down from 600V to 240V three-phase. During its ten-year tenure in our facility, we encountered no significant problems. However, after selling it to another company last year, they've chosen to employ an autotransformer with X0/H0 terminals for the same voltage conversion. Since its installation, more than 20 out of the existing 45 servo drives have experienced malfunctions requiring repair or replacement. My suspicion is that these issues stem from the XO/HO terminals of the autotransformer not being grounded. I believe this grounding should be achieved by either connecting a neutral from the primary side or grounding the transformer itself. Presently, the XOHO configuration is floating, and I suspect this might be an incorrect installation. However, the electrical engineer overseeing the setup argues that this is the intended configuration. So, my question is, do I need a neutral connection, or at the very least, does the autotransformer need to be grounded to prevent these issues?