Do you Cold Call Afterwards ?

[cadpoint]

Assuming no money issues !!

I was wondering how many of you as part of doing business make a cool call back to a client, a few days or a week or two after service or installing.
Just to ask, "How's everything going" ? ? :smile:

 

[Dennis Alwon]

Assuming no money issues !!

I was wondering how many of you as part of doing business make a cool call back to a client, a few days or a week or two after service or installing.
Just to ask, "How's everything going" ? ? :smile:

I have done that on occasions but not very often. If they are older clients or very worried clients and there were safety issues that they were having repaired then I usually give them the "comfort call".

 

[chris kennedy]

I was wondering how many of you as part of doing business make a cool call back to a client

I stay in touch given the fact that my customers have big work. I'm looking for that next sweet job.:wink:

 

[brian john]

I stay in touch if there were any issues I will visit them. Also stop by to see regular customers, often getting work just by being there. IR customers get letters reminding them that a regular scan should be completed.

 

[360Youth]

Most of our work is from a single contractor or repeat customers so we generally stay in contact for those reasons already and the salesman likes to keep in touch with our genrator customers. I do try the "just checking in" call on occasion. Happy current customers hopefully lead to future customers.

 

[mdshunk]

Seems like a fine idea, but I have no idea when I'd ever have time for that.

 

[Greg Swartz]

Sometimes

Sometimes

I do try the "just checking in" call on occasion. Happy current customers hopefully lead to future customers.

I agree... I do it on occasion. Not as much as I should, and it has turned into future business with that customer too...

 

[Rewire]

I send out cards that are printed "Thank You For Your Business" along with our card to all our customers between 30-60 days after we complete a job. I always try and visit with store managers and businesses we have done work for regularly.