Hi. I recently installed a dryer in my son's apartment. The apartment was a refurb so everything from wiring to venting looks new. The wall outlet is a 4 prong. I checked the outlet. The two
hot wires are in the correct locations. I hooked up the new 4 wire cord. Red to the left hot connection. Black to the right hot connection. Neutral white wire to the center. Since the dryer
is older, it had a bonding strap (neutral to frame). I removed the bonding strap and connected the 4th green ground wire to the frame. When hooking up the vent pipe I touched the metal
dryer vent pipe and got a low grade shock. Once the shock is gone, it doesn't appear to come back unless the vent pipe is disconnected. This is very puzzling. Not sure where to turn. I
don't believe there are any bad frayed or disconnected wires anywhere. I took the panels off and looked. Any thoughts? Not sure if I should have an electrician look at this (who can't do
dryer repair) or an appliance person (who can't do electrical code work). Thanks.
hot wires are in the correct locations. I hooked up the new 4 wire cord. Red to the left hot connection. Black to the right hot connection. Neutral white wire to the center. Since the dryer
is older, it had a bonding strap (neutral to frame). I removed the bonding strap and connected the 4th green ground wire to the frame. When hooking up the vent pipe I touched the metal
dryer vent pipe and got a low grade shock. Once the shock is gone, it doesn't appear to come back unless the vent pipe is disconnected. This is very puzzling. Not sure where to turn. I
don't believe there are any bad frayed or disconnected wires anywhere. I took the panels off and looked. Any thoughts? Not sure if I should have an electrician look at this (who can't do
dryer repair) or an appliance person (who can't do electrical code work). Thanks.