Eaton hold down clip

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jmo103

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I am replacing a sub panel. Went to the supply house, got an Eaton MLO that accepts BR breakers. Also picked up a 2 pole 100 and an Eaton hold down screw kit. I want to back feed to panel through that breaker (instead of feeding the lugs) for convenience, and because the existing panel has a 100 amp main. The problem is I can't make the black plastic clip fit. Has anybody used one of these kits before? Am I missing something obvious?
 
jmo103 said:
I am replacing a sub panel. Went to the supply house, got an Eaton MLO that accepts BR breakers. Also picked up a 2 pole 100 and an Eaton hold down screw kit. I want to back feed to panel through that breaker (instead of feeding the lugs) for convenience, and because the existing panel has a 100 amp main. The problem is I can't make the black plastic clip fit. Has anybody used one of these kits before? Am I missing something obvious?
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Did you contact the Eaton customer support? What did they say?
 
ActionDave said:
I don't know much about new Eaton panels that size. The old Bryant panels just had a screw with a washer that went between the two poles and screwed into the base of the panel.

Got a picture, part number, or a link?
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Sorry, I should have taken some and posted them, and the part numbers, last night.

The plastic clip has a threaded hole to accept the screw. The instructions indicate that the tab should go into the rectangular slot on the left and the lip should slide between the bus bar and the backer plate.

Part number for hold down clip is: BREQS125
Panel is BR4040L200.

Pictures are below. I am not particularly technologically sophisticated and they are sideways for some reason. Sorry about that. Thank you.
 

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jmo103 said:
I didn't try because it was already after 7:00 on a Saturday night and I didn't think they would be available. I will try them today, and if no luck, again tomorrow.
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Good point! Usually those hold-down clips are fairly straight forward you would like to think. Interesting.
 
templdl said:
Did you contact the Eaton customer support? What did they say?
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I almost never go that route.

Press 1 for English beep, music, interrupted by nemerous anoncments that my call is important to them please stay on the line, wait, wait, wait .....music, please stay on the line wait wait wait, finally get a human on the line that cannot speak more than broken English and has no clue at all about any technical subject at best they have a script to read from a screen.

Not worth my time.
 
iwire said:
I almost never go that route.

Press 1 for English beep, music, interrupted by nemerous anoncments that my call is important to them please stay on the line, wait, wait, wait .....music, please stay on the line wait wait wait, finally get a human on the line that cannot speak more than broken English and has no clue at all about any technical subject at best they have a script to read from a screen.

Not worth my time.
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Yes, there are dumbing down the customer support staff by developing what they call a 'knowledge base' where they enter the question in a computer and the answer pops up on the screen. Customer service doesn't have to be able to think anymore and can pay them less. No skill or knowledge necessary nor a requirement. Sad. As goes with the sales people who don't stay in a position long enough to learn and take the responsibility for their screw ups.
When I started in this industry I was told by some of my customers they now needed to train another salesman. It takes years to develop credibility and confidence from your customers which is happeming less and less today. Actually knowing the products that you are responsible for and knowing and having a relationship with your customer long enough to be accepted as a part of their business.
 
I went through the same problem w/ the Eaton panel. Finally I read the fine print on the sticker on the panel and got the right number. Local supply houses didn't carry it, got it from Fleabay.
 
jmo103 said:
Thank you, the picture in the link looks more better. I'll talk to the supply house tomorrow. I was beginning to think there was an operator error.
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I have as always said that this is all part of our learning experiences that you just can't learn in any school. This should be worth at least a couple of college credits anyway. And this certainly will not be your last challenge along the way. The longer you are in the trade the more you learn as you go. It is called experience and there is mnothing wrough with it unless.one doesn't lrean from them.
 
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