enphase installer app question on consumption CT's

[electrofelon]

Commissioning a system, everything is fine except when it asks me if I have consumption CT's I say NO. Now it keeps saying its incomplete and I need to set up the consumption CTs. I go thru it again and click the NO button, but it doesnt seem to like my answer. Am I doing something wrong? Should I lie and tell it yes I have consumption CT's?

 

[solarken]

I always install consumption CT's, so have no experience without. When you install with them, it goes through a calibration process, so I don't think lying about it will work because it will not be able to calibrate.

 

[electrofelon]

I always install consumption CT's, so have no experience without. When you install with them, it goes through a calibration process, so I don't think lying about it will work because it will not be able to calibrate.

Ok thanks. Maybe I'll have to talk to somebody at enphase.

 

[jaggedben]

Is the customer location info accurate? As California switches to almost all installs getting batteries which require consumption CTs, the app designers may be forgetting or failing to set the thing to make the consumption CTs optional when they should be. I'm assuming your install does not have batteries.

 

[electrofelon]

Is the customer location info accurate? As California switches to almost all installs getting batteries which require consumption CTs, the app designers may be forgetting or failing to set the thing to make the consumption CTs optional when they should be. I'm assuming your install does not have batteries.

Correct, no batteries. It does ask, yes or no if I have consumption CTs

 

[jaggedben]

Correct, no batteries. It does ask, yes or no if I have consumption CTs

Yeah they've been updating the app a lot to support new stuff and it sounds like they introduced a bug.