We just finished wiring up a new building in Tampa, FL a few months ago and haven't had any call backs until recently. The alarm system (which was installed by an out of state company, that handles all of this businesses locations) has been emitting false alarms during non business hrs, which ends up being a pretty hefty fine when it happens quite often. The triggering point has been isolated to the gated access that allows entry to the warehouse section. The alarm company changed out the software after it was fried by lighting, but it didn't repair the problem like they said it would. I am very weak in this area and need to know a step by step process to isolating and solving this problem. Some have said that the gate (chain link fence) should be grounded.... The only conductor that is going out to the gate access key pad is a one-pair 18awg, ran inside some carflex tie wrapped to the fence. Help me out. This is my first time on this site. I am hoping it lives up to its reputation!