Failure Analysis Report No.: 1016
Open Date: April 4, 2006
Ballast Model: QTP3X32T8/UNVPSX-SC
Lamp Type: FO17/835/XPS/ECO
Customer Failure Description:
The FO17 lamps flicker.
Team:
Shashank Bakre ? R&D Engineer
Erwin Quidayan ? Warranty Technician
Teo Serrano ? Senior Warranty Technician
Analysis:
Received 9 units from the site. Confirmed that flicker occurs with FO17 lamps. No flicker with FO32 lamps tested with ballasts.
Further analysis revealed that these units were QTP4X32T8/UNVPSX-SC (4LPSX) that had been converted to QTP3X32T8/UNVPSX-SC (3LPSX) for operating 3XFO32W/XPS and SS lamps. This was done in 2005 due to production shortages on the 3LPSX model.
The converted 3LPSX may have some issues while driving 3XFO17W XPS lamps at input voltages of 277V or higher (resulting in low input power < 44W) because of instability in the Power Factor Correction (PFC) circuit which depends on the tolerances of the PFC chip. This will result in a flicker effect in the lamp.
This problem is limited to 3LPSX ballasts which had been converted from 4LPSX units.
The converted 3LPSX ballasts will not have any problems driving 3XFO32W XPS lamps because this operation is within the operating power range of the original 4LPSX ballast.
Conclusion:
To correct this problem Osram Sylvania will replace the 3LPSX ballasts presently operating FO17 lamps with the original QTP3X32T8/UNVPSX-SC ballast. These units are not converted from 4LPSX.
Production resumed on the original 3LPSX in March 2006. Therefore 3LPSX ballasts with date codes 0611 and later will not have any problems operating 3XFO17W XPS lamps at any rated given voltage.