I recently was called out to a big box store to trouble shoot some inoperable outdoor lights. When I arrived I found a GE relay panel RINTERxx48SC running the lights in question. This panel was interfaced with a Novar panel. I bypassed the relays to be certain the lights were functional and they checked out fine. I then found no voltage going thru the relays so I jumped over to some spares, called the Novar guys remotely watching the store and they said yes they see me hooked up to the new relays. They toggled the controls as I watch the LED light cycled on and off.
Here's the issue, I am being called back under warranty because they said I did not program the GE panel to turn the lights on and off at the correct times. There was no readout screen for me to see or even program. I found the GE spec sheet online and It only says there are 16 programmable channels, each softwired to any group of relays in the panel. GE also provides an optional mounting area for a third party controler.
Before I go back and say what I believe to be correct "that GE relay panel is not programable, the Novar controler is how you set the light time setting". Am I correct?
side question: if any of you have an indepth knowledge of this unit, can I buy individual relays to replace the bad ones or do I have to buy the entire panel?
Here's the issue, I am being called back under warranty because they said I did not program the GE panel to turn the lights on and off at the correct times. There was no readout screen for me to see or even program. I found the GE spec sheet online and It only says there are 16 programmable channels, each softwired to any group of relays in the panel. GE also provides an optional mounting area for a third party controler.
Before I go back and say what I believe to be correct "that GE relay panel is not programable, the Novar controler is how you set the light time setting". Am I correct?
side question: if any of you have an indepth knowledge of this unit, can I buy individual relays to replace the bad ones or do I have to buy the entire panel?