When I first became an appliance tech/trainee 9 years ago, most machines we looked at were about the 10-15 years old. Today, about 60% of my calls are less than 5 years, 30% under 10 and the other 10% over 10 years of age. Then again, I'm only doing 7 service calls/day 5 days a week... The quality of todays residential appliances is appalling.This POs me so much. The internal quality of appliances has nose dived to the point end of life failure modes are marked by fire or shock yet the NEC is called upon as being the solution by code making panel members working for the same companies that produce the trash of concern.