GFI Outlet won't reset

[Tank11]

I have a GFI outlet in the kitchen that tripped. The reset button does not reset. I replaced the receptacle with another GFI receptacle and the problem persists.

Any ideas on what is causing the ground fault? There were no power outages or surges that I'm aware of. Just seemed to stop working for no reason. The breaker is fine, the refrigerator is connected to this circuit from a separate wire and is on and running fine.

 

[eric stromberg]

Could be a neutral to ground connection downstream of the receptacle. Check it with your meter.

 

[infinity]

What brand of receptacles are they? Some require quite a bit of force like pressing the reset with a screwdriver.

 

[kec]

What brand of receptacles are they? Some require quite a bit of force like pressing the reset with a screwdriver.

True. I sometimes find that if the screwdriver is not dead center of reset it will not engage.

 

[infinity]

True. I sometimes find that if the screwdriver is not dead center of reset it will not engage.

Yes and it may take several attempts for it to reset making it seem like it's defective.

 

[LarryFine]

If it still won't reset, disconnect the load wires and try again.

 

[ptonsparky]

What brand of receptacles are they? Some require quite a bit of force like pressing the reset with a screwdriver.

I can't see my wife being able to reset them.

 

[LarryFine]

Some just die!

I replaced the receptacle with another GFI receptacle and the problem persists.

As I have said before, replacing parts is a terrible troubleshooting method.

 

[Little Bill]

There may be two problems here.
1. The old GFCI died
2. The new GFCI was not wired correctly

If the line and load conductors are reversed, the GFCI won't set.

 

[Little Bill]

As I have said before, replacing parts is a terrible troubleshooting method.

I posted that, then deleted it as I didn't notice the OP said he replaced it. Then I posted again with my other reply.
You're a fast draw!

 

[qcroanoke]

If the line and load conductors are reversed, the GFCI won't set.

In any way.
Line and load wires reversed or 1 line wire, 1 load wire on line side of receptacle or
vice versa. My nephew did this.

 

[ptonsparky]

As I have said before, replacing parts is a terrible troubleshooting method.

Shotgun Diagnosis.
I've been guilty...

 

[qcroanoke]

Shotgun Diagnosis.
I've been guilty...

I've been guilty of overlooking the obvious.

 

[ggunn]

There may be two problems here.
1. The old GFCI died
2. The new GFCI was not wired correctly

If the line and load conductors are reversed, the GFCI won't set.

Or there is a ground fault downstream of the GFI that has not been corrected.

 

[readydave8]

The breaker is fine, the refrigerator is connected to this circuit from a separate wire and is on and running fine.

And obviously already checked line side of GFCI to verify 120v?