Halo 4" recessed can failures

[electricguy61]

I now have had @ 25 failures of Halo 4" incandescent cans, specifically the sockets, when a lamp extender is used. I have claims into Cooper Lighting for over $2000 for labor to troubleshoot and replace the faulty cans on 3 different jobs.

Cooper Lighting has been aware of the defect for at least a year, has acknowledged it, and yet is stalling on the payment of my claim.

If any other contractors have had these failures, and are interested in a class action lawsuit, please contact me by private messaging.

Maybe if enough of us threaten legal action, they'll start paying the claims.

 

[electricmanscott]

I now have had @ 25 failures of Halo 4" incandescent cans, specifically the sockets, when a lamp extender is used..

I'd have started using a different brand after 5.

I had a remodel last year where the 4" Halo can sockets were garbage after less than 10 years.

 

[walkerj]

What were the exact problems?
What model cans?

 

[Dennis Alwon]

What were the exact problems?
What model cans?

The can is a H99 can. The problem is when the socket extender is used-- It will cause problems with an arc fault circuit.

 

[walkerj]

View attachment 2798

I never knew they made one of those.

So, I've been fighting to get the bulbs in there all this time.:roll:

 

[Dennis Alwon]

View attachment 2798

I never knew they made one of those.

So, I've been fighting to get the bulbs in there all this time.:roll:

It is actually required with certain trims and lamp wattage.

 

[B4T]

View attachment 2798

I never knew they made one of those.

So, I've been fighting to get the bulbs in there all this time.:roll:

Best way to get a light bulb into a really tight spot is to take a wad of blue painters tape and use it as a "handle" to get the old bulb out and new one in. Wrap it around your fingers sticky side facing out. You will wonder how you did it wrong for all these years :grin:

 

[Sharpie]

I will often pull (gently bend out) the center contact in sockets to ensure they make good contact with the center contact on the lamp. Does anyone else do this? I wonder if it might fix the situation with the AFCI.

 

[Dennis Alwon]

I will often pull (gently bend out) the center contact in sockets to ensure they make good contact with the center contact on the lamp. Does anyone else do this? I wonder if it might fix the situation with the AFCI.

I believe that's what my friend did to solve his problem but that seems like a temp. fix to me.

 

[CFL]

I've had problems with h99's and bulb extenders but nothing to do with arc fault brkrs. The thermal protector was kicking in repeatedly on two cans. After a few trips to try to fix them (not me), I finally replaced the cans entirely. To be on the safe side I also replaced the extenders with new ones that cooper sent directly to me. I noticed they had changed the metal on the screw shell to a different type.

 

[bobbyho]

My supply house will only sell 45 watt lamps with these now due to this problem. Something to pay attention to when using these for kitchen lighting.

 

[electricguy61]

It is in fact the H99ICT (at least in my case)

The problems were:

1) they used too long a screw to attach the socket to the housing, so that when you inserted the lamp extension (which screws in farther then a lamp), it would short

2) I'm now having problems with the thermal overloads as well (the old blinking lamps scenario)

In response to the comment about not using them after 5 failures: when you install 19 in one home and 15 in another, and don't find out about the issues until after the house is trimmed out and inhabited, it's easy to have hindsight.