Here at our facility we have a heat trace system installed in the rain gutters to melt ice. We recently repaired the gutters and repaired and replaced heat trace where needed. There are two separate zones in this building. Each zone has a control panel with 2 pole GFCI breakers protecting the heat trace circuits. When the job was complete, as you energized the breakers they would all trip when the fourth or fifth one was energized.This happens at both locations. Each zone has a transformer feeding the system, 480 to 240. I was asked to troubleshoot the system. While troubleshooting I noticed the transformer feeding the heat trace panel is delta-delta. The building is fed from a wye connected secondary main transformer. Would this configuration be causing the tripping problem? Some of the people here say the system worked fine in the past and some say it did not. I am thinking we do not have a solid neutral from the delta connection. It appears the neutral was derived from x-2 in the transformer. Would this not allow the GFCI to operate correctly? If you turn any circuit on by itself it will stay on and not trip, it is when you energize more than 3 or 4 they all trip. Any input would be appreciated, thanks.
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