i hope i can explain this problem so everybody understands.
i got a call from a homeowner to change a plug ( somebody in the past replaced it with a different color)so i change the plug without checking the voltage to ground, then after i'm checking voltage and find i have 70 volts from the hot to ground &120 volts from hot to neutral. so i check my connection again there all good. here is the situation i have 3 cables coming into the box i worked on (lets label this box B )the voltage on the plugs upstream from box B are all good, so i tear apart box B again and seperate the hots and check voltage from the incoming hot to ground & have 120 volts so i hookup the incoming hot with 1 of the other cables and everything checks out, but as soon as i hookup the third cable i have an open ground in box B and all plugs downstream from this plug. this doesn't make sense to me if i have a open ground in the third cable why is it effecting some but not all of the plugs upstream from the open. also the third cable is in a area that has been remodeled acouple of times. any help or ideas would be great
i got a call from a homeowner to change a plug ( somebody in the past replaced it with a different color)so i change the plug without checking the voltage to ground, then after i'm checking voltage and find i have 70 volts from the hot to ground &120 volts from hot to neutral. so i check my connection again there all good. here is the situation i have 3 cables coming into the box i worked on (lets label this box B )the voltage on the plugs upstream from box B are all good, so i tear apart box B again and seperate the hots and check voltage from the incoming hot to ground & have 120 volts so i hookup the incoming hot with 1 of the other cables and everything checks out, but as soon as i hookup the third cable i have an open ground in box B and all plugs downstream from this plug. this doesn't make sense to me if i have a open ground in the third cable why is it effecting some but not all of the plugs upstream from the open. also the third cable is in a area that has been remodeled acouple of times. any help or ideas would be great