How to connect VFD to a laptop or computer?

[indigoer074]

I was recently trying to connect my Delta VFD drive with my laptop using Vfd-Soft software (which I downloaded from Delta website) and RJ 45 to USB converter(RS232/RS485 converter). I connected the variable frequency drive to supply and connected the connecting lead to drive and pc both. I then ran the VFD-Soft software for interface. Using the Com port which was assigned to usb I used automatic detect settings for Baud rate and protocol. Then clicked the TEST button and a Success Green Signal was displayed. Next I went to step 3 to accept the settings and go online, but a error message was displayed that communication time out.
I don't know what is this and how I can resolve this issue.
Kindly help me to solve the issue.

 

[Jraef]

This is usually an issue that only the software supplier can address. As a gross generalization though, lots of software packages like this have not been properly updated to work with Windows 10, which has some quirky ways of dealing with comm port addressing. Double check the compatibility of the software with your exact OS system in your laptop.

 

[tom baker]

I would call tech support. This is not something we can assist with, too many variables