Customer has a 24kw on-demand water heater, her lights(some) flicker when the hot water is on.
The unit is 240v, has 3-40 amp two pole breakers. Voltage is fine on each of the three elements, amps of the same on each leg, 90 amps at the feeders coming in to the panel, so since all that was good I took a Hz reading, all at the conductors before the main breaker, on both legs with the heater off, I have 60, with the heater on I have 60 on I leg and around 200 on the other leg.
Is the best solution here is to replace the whole unit, or replacing the elements be a better idea? Have not dealt with any thing like this so any advice would be greatly appreciated.
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The unit is 240v, has 3-40 amp two pole breakers. Voltage is fine on each of the three elements, amps of the same on each leg, 90 amps at the feeders coming in to the panel, so since all that was good I took a Hz reading, all at the conductors before the main breaker, on both legs with the heater off, I have 60, with the heater on I have 60 on I leg and around 200 on the other leg.
Is the best solution here is to replace the whole unit, or replacing the elements be a better idea? Have not dealt with any thing like this so any advice would be greatly appreciated.
Sent from my iPhone using Tapatalk