ggunn
PE (Electrical), NABCEP certified
- Location
- Austin, TX, USA
- Occupation
- Consulting Electrical Engineer - Photovoltaic Systems
I went to a SMA training session a few years ago. The SMA rep told us that every time a widespread power outage occurs their sales and tech support lines are lit up by people with straight grid tied PV who do not understand why they do not have power. Now add battery backup to the mix and see what you get.Realistically, some homeowners still think that having grid-tied PV provides backup power. People had to start putting it in large bold type in the contract that the PV system will not work when the utility is down, and even then that was just so they could be told where to find that text more easily when calling the contractor to complain about why their system did not work when the utility went down.
Solar companies are not totally blameless; some of their salesmen do not get it, either.