tzclark
Member
- Location
- Vancouver Canada
Hey guys, this problem has me scratching my head. I had a guy call me today staying that all his lights are dim. When I get there and start trouble shooting I notice that with any 120v load, even a 40w lamp the voltage on that phase drops to 65v and the other jumps too approximately 160v. My first guess was a burnt up neutral but what didn't make sense was that the grounding should be doing the same thing as the neutral for an incandescent load. Its a 120/240v 100A residential service, I thought possibly a bad ground on the utilities transformer but there is 3 other houses being fed from same point with no issues.
Here what I did
Turned off all circuits
Metered with no loads, all voltages are OK
Connected 40w load to phase A voltage dropped on that phase
Connected 40w load to phase B voltage dropped on that phase
Tested before meter at the service cap and voltage was OK, with 40w load.
Here what I did
Turned off all circuits
Metered with no loads, all voltages are OK
Connected 40w load to phase A voltage dropped on that phase
Connected 40w load to phase B voltage dropped on that phase
Tested before meter at the service cap and voltage was OK, with 40w load.