I posed this question to the head of our mechanical department. After a short chuckle, he said that he has encountered this situation many times in the past. In simplest terms, removing or disabling the make up air system is a dumb idea, one that will have exactly the opposite of the desired effect. The kitchen vent hood is designed to remove air (and the smells of cooking) from the stove top and surrounding area. The make up air system brings outside air to that same area, where it is needed. If the make up air system is turned off, then a low pressure area is created, and air will be sucked in from the outside via any and all available paths. This includes any leaks in the building envelop. It also includes the door to the restaurant. So when a new customer enters, they first of all have to fight the low pressure on the inside of the door, just to get the door open. When the door does open, the cold outside air will be drawn into the room, causing the customers already inside to get a blast of cold air. In addition, the rapid influx of outside air will cause flies and other bugs to be drawn into the space.