adamants
Member
- Location
- new zealand
I need some advice on how to manage staff and jobs remotely without loosing track of everything.
Here's the situation:
I have a contracting business in a town of approx. 16000 people and i had a small retail shop in the same town which would handle all the phone calls and booking etc.
Due to a new opportunity on the retail front, I am now relocating the retail shop approx 40 miles away to a atown with a population of approx 60000 people.
I have 1 sparky based in my home town and I would also work there most of the time. I have another guy in the retail shop, but he's not too clued up on some of the technical stuff, so I feel I have to be there often.
So here's the problem. How do I effectively get all the job bookings from my shop in town b to the staff member in town a on time, when I need it there, including urgent jobs, ensure i get them back promptly, make sure they are getting done, make sure he has enough jobs to do, but not too many at one time, and ensure the customers are happy, without sitting there and sending the job sheets through myself, and without ringing him up every 2 hours, Without spending a fortune, And ensuring he remains profitable?
Any help with this would be fantastic, especially from anyone in a similar situation, how are you managing, or not managing?
I dont really want to go to GPS in the vans and have someone checking up on him every hour, but i dont want to lose money.
Here's the situation:
I have a contracting business in a town of approx. 16000 people and i had a small retail shop in the same town which would handle all the phone calls and booking etc.
Due to a new opportunity on the retail front, I am now relocating the retail shop approx 40 miles away to a atown with a population of approx 60000 people.
I have 1 sparky based in my home town and I would also work there most of the time. I have another guy in the retail shop, but he's not too clued up on some of the technical stuff, so I feel I have to be there often.
So here's the problem. How do I effectively get all the job bookings from my shop in town b to the staff member in town a on time, when I need it there, including urgent jobs, ensure i get them back promptly, make sure they are getting done, make sure he has enough jobs to do, but not too many at one time, and ensure the customers are happy, without sitting there and sending the job sheets through myself, and without ringing him up every 2 hours, Without spending a fortune, And ensuring he remains profitable?
Any help with this would be fantastic, especially from anyone in a similar situation, how are you managing, or not managing?
I dont really want to go to GPS in the vans and have someone checking up on him every hour, but i dont want to lose money.
