brantmacga
Señor Member
- Location
- Georgia
- Occupation
- Former Child
I could use another opinion here.
In a restaurant with electric equipment, the customer states the breakers feeding electrical fryers and grills will trip and are very hot to the touch. They've also experienced RTU breakers tripping.
Customer says they have to wait up to half an hour before breakers will reset and hold.
This happens once every few weeks, and I've yet to see it happen personally.
A visual inspection didn't show any problems, and we're not seeing anything overload or abnormal voltages.
I had the utility install a monitor recently, and the engineer says they show no voltage problems.
They did tell me they have found blown capacitors up the line during one visit. None of the surrounding businesses I talked to said they have experienced a problem.
My best guess at this point is a problem in their secondary. If we disconnect to test with a megger, and a problem exists, the utility obviously will not reconnect. The capacitors blowing seem to be revealing an underlying problem as no one else is having this issue.
The customer is willing to shut down for a night to replace the secondary, but I don't know 100% that it will fix their problem.
At this point, I'm leaning towards having thermography done on their gear to look for internal problems. I've torqued the breakers already and found nothing out of the ordinary.
Thoughts? Thanks
Sent from my iPhone using Tapatalk
In a restaurant with electric equipment, the customer states the breakers feeding electrical fryers and grills will trip and are very hot to the touch. They've also experienced RTU breakers tripping.
Customer says they have to wait up to half an hour before breakers will reset and hold.
This happens once every few weeks, and I've yet to see it happen personally.
A visual inspection didn't show any problems, and we're not seeing anything overload or abnormal voltages.
I had the utility install a monitor recently, and the engineer says they show no voltage problems.
They did tell me they have found blown capacitors up the line during one visit. None of the surrounding businesses I talked to said they have experienced a problem.
My best guess at this point is a problem in their secondary. If we disconnect to test with a megger, and a problem exists, the utility obviously will not reconnect. The capacitors blowing seem to be revealing an underlying problem as no one else is having this issue.
The customer is willing to shut down for a night to replace the secondary, but I don't know 100% that it will fix their problem.
At this point, I'm leaning towards having thermography done on their gear to look for internal problems. I've torqued the breakers already and found nothing out of the ordinary.
Thoughts? Thanks
Sent from my iPhone using Tapatalk