yjl
Member
- Location
- Littleton, MA, USA
- Occupation
- Master Electrician
So recently a friend of mine just had his Appliance replaced to KitchenAid (which is owned by Whirlpool), he has a 6/3 SE cable and 10/50 outlet and the people they bought it from specifically told him that if he changed the cord on the Range that it would void warranty and UL listing. I read the manual and it specifically states "Do not modify the power cord plug. If it will not fit the outlet, have a proper Outlet installed by qualified electrician." So after spending two hours on hold with KitchenAid they transferred me over to Whirlpool support and after speaking with her for 20 minutes and explain in the situation she sent me an e-mail which states "Per our Use and Care Accessory Catalog. A 3-prong or 4-prong cord can be used. Thank you for contacting Whirlpool. We appreciated hearing from you." So the homeowner could have spent thousand of dollars replacing this, how many people have had to replace this replace, paid for the installation and repairs to the finishes in there home, all for not!!!!