While many home owners are not aware of the difference between home grade fixture and commercial grade, many of the big box store sell a cheap home grade with small cheap ballast, Menard's only has home grade where Lowe's and Home Depot have both but you have to ask.
I run into this back when T-12 were still available, and the home grade would have this little ballast that was about half the size of a regular two lamp F40 T-12 ballast, some of these newer home grade T-8 ballast are even smaller and barely light the lamps and had a much lower lumens output then the commercial grade, I hated when homeowners supplied them as I knew we would get called back in a few months, then have to explain that there is no warranty from us because we did not supply them.