Sauna is plugged in via a three wire chord, chord attaches to power supply via a female chord end
Sauna has been onsite for almost a year with same problem, sauna has not been used while manufacturers tries to remedy issue .
Sunlighten brand, empower model (I believe)
What was the original problem, someone getting shocked? Equipment failure? What prompted all the troubleshooting and replacement of parts?
I looked it up. Yep, 3 wire cord and plug connection.
"Voltage also goes away when the grounded conductor of the dvd player is jumper-ed to case ground of the sauna, thus tripping the 2 pole gfi breaker."
If you remove the jumper, and run the sauna on a standard breaker, what happens? Did it burn up the internals with or without that jumper installed?
I looked at the mfg instructions for your model:
http://www.sunlighten.com/customerservice/images/mPulse-manual-011811.pdf
They do not require a GFCI breaker. afaik, nothing in the NEC requires one in this application either.
The voltage readings you are getting are likely phantom readings.
" they have also taken a jumper from case equipment ground to the ground pin of the 12v supply to the DVDs,"
Is that the 3 port orange WAGO in picture #5, with the green/yellow jumper to frame, and the two white wires inserted as well? Where are you grounding the power supply? If it's metal and attached to a metal board/frame, it's already grounded. Are you grounding the output (12V) side?
" Voltage also goes away when the grounded conductor of the dvd player is jumper-ed to case ground of the sauna"
If the DVD is 12V, and you wrote that it is, then there is positive and negative, not a grounded/ungrounded conductor. The positive or the negative, or neither, may be at the same voltage as the frame/ground. If the power supply is sending current to ground, it will trip the GFCI.
I'm not sure all what you have going on, however I would start by temporarily disconnecting the field installed jumper and take and record readings on everything. or if it's still under warranty, let the sauna co deal with it. I would ask them about the GFCI breaker; apparently, some saunas actually say 'do not use GFCI breaker' in the manual.
If you have verified that all the wiring to the receptacle is correct, breaker, wire size, voltage, ground path, it's on the sauna co and their techs to fix the guts.