Stop watching me....Don't you have something better to do?

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frizbeedog

Senior Member
Location
Oregon
Service Call. Installing wiring for a GDO today...Customer watching the whole time.

I tend to work faster when that happens. :wink:

Sometimes when they are hovering (smothering) I get a bit annoyed. How about you?
 

480sparky

Senior Member
Location
Iowegia
I try to make it look like they're in my way and actually slowing me down. I tend to 'need' to take a path that they are standing in, or are between me and the tool I need.
 

celtic

Senior Member
Location
NJ
Even though they paid the price of admission, that don't make it a spectator sport :D
 

brantmacga

Señor Member
Location
Georgia
Occupation
Former Child
frizbeedog said:
Service Call. Installing wiring for a GDO today...Customer watching the whole time.

I tend to work faster when that happens. :wink:

Sometimes when they are hovering (smothering) I get a bit annoyed. How about you?

i think it depends on the mood i'm in that day. usually i strike up a conversation with the customer to get their mind on something other than what i'm doing, while keeping my hands busy in the background. some customers are just really interested in what it is your doing, and if i see that, i'll explain the process as i'm doing it. i'm sometimes guilty of the same thing if i have somebody over to work on something, but i try to be conscientious about it and give them some space.
 

Strahan

Senior Member
Location
Watsontown, PA
No experience with this happening in the residential field but this happens to me everyday at work in the industry. After a while you do get used to it. At first though I will admit it is very nerve racking. Once you realize that they have no clue as to what you are doing the better you will feel:D
 

480sparky

Senior Member
Location
Iowegia
brantmacga said:
.... some customers are just really interested in what it is your doing, and if i see that, i'll explain the process as i'm doing it......

...so next time they won't have to call you.
 

480sparky

Senior Member
Location
Iowegia
steelersman said:
yeah that way they can electrocute themselves and look just like your avatar. :)

That wouldn't help business much, though. :wink:

Besides, they may look like your avatar!
 

brantmacga

Señor Member
Location
Georgia
Occupation
Former Child
480sparky said:
...so next time they won't have to call you.

i don't think that's the case at all. just because i watch the exterminator spray around my house doesn't mean i want to do it myself next time.
 

mdshunk

Senior Member
Location
Right here.
I get sorta chatty when a customer is watching. I honestly don't mind people looking over my shoulder. I know it drives some guys totally nuts, but it never really has bothered me. They're paying me to chat with them, so I don't much care. What does bother me is when they're in my way. I tend to zip around like a ferret on crack when I work, so everyone tends to be in my way. That's irritating.
 

480sparky

Senior Member
Location
Iowegia
If I'm going to get chatty with a customer, it's after the work is done and I'm writing up the bill. Keeps their minds sidetracked a bit so the dollar amount may not surprise them as much.
 
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