Taking on Much Larger Jobs

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Tiger Electrical

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In another thread Celtic mentioned not taking on a job that costs twice your last job. I've read elsewhere that you shouldn't take on a client that's more than 10% of your business. I wanted to offer my experience to the contrary:

A few years ago I had been in business long enough to know better and was very hungry. The problem was marketing, but I didn't know it yet. Our oldest child was going into college & we didn't have any money saved for it. We're pretty frugal, but with 3 kids, mortgage, medical bills, etc. we just didn't have it.

A year or two before I had done a Habitat For Humanity house and ran into a childhood friend, now a Project Manager/GC. They had me do a couple rental houses, but were also doing commercial strip with buildouts. I'm residential, so the 20' ceilings put me off & they had another contractor do it. After about 10 of them the GC calls begging for me to do them. They said they'd give me a lift & their guys when I needed help. I looked at the plan & told the GC "This is going to pay for my daughter's college".

I did that project for the next few years and it did pay for my daughter's college. It was a lot of long hours, with Saturdays and some Sundays. It was also about 90% of my business. The danger of course is that if you lose that big client, how will you stay in business?

In the back of my mind I knew I had a serious problem that hadn't been solved...marketing. Also, the project was in a valley, I had terrible cell phone reception, my schedule was crazy, so I wasn't taking much other work. So while I was working the long hours I also studied marketing, dropped the A name & started Tiger. It was a large investment & about the time Tiger started taking off, the GC dropped me for someone cheaper (an EC who later told me he lost money on his first contract). If I hadn't planned for losing this GC I would've been in serious trouble.

So, don't assume that a much larger job will hurt you. The two dangers I can think of are the loss of the client, and also the cash flow crunch. Typically in the early stages your payables increase substantially while your receivables remain the same. You need cash reserves to handle the increase in expenses.

Dave
 
There are many statements made here that work for that particular poster he/she may feel it is a RULE/LAW of success because it works/worked for them. Many different options are available for starting running a business. Though having all your eggs in one basket can be a problem. One customer of mine did a 100% of his work for a major phone company for 20+ years his contact retired and the new guy had another contractor he used the first guy went from 10 men to out of business.
 
Tiger Electrical said:
In another thread Celtic mentioned not taking on a job that costs twice your last job.... Dave
Yes cash flow can become a big headache if you are only doing one job and it is a big job. And what about if the GC has underbid and will go under, he will probably take you with him. I think what makes most sense is to maintain diversity of clients and job types and sizes, and to not over extend. Just my 2 cents. e/m.
 
Just because it worked out well doesn't mean it was a good idea. Anything can work well. I like to look at "what if.."
 
Tiger Electrical said:
I looked at the plan & told the GC "This is going to pay for my daughter's college".

A word of advice, don?t say stuff like this to the GC, they will think you are being paid too much and figure out a way to get some of that money back, or look for somebody that is cheaper. Never give them a clue what your real costs are.
 
I have worked for only two companies since I got out of school in 1982.

The first did large and medium scale custom water treatment equipment. Most of the profits came from the smaller scale stuff that was mostly the same few dozen customers giving us repeat business because they were extremely happy with the equipment.

The larger scale stuff was a lot of one ups that were not real profitable on a percentage basis, but paid for huge chunks of overhead.

Most of the business where I work today is from the same 5 or 6 customers. The real money is in bringing in other business after the overhead is paid.

the problem for a one or two man shop is if he does not have time to go out and drum up new business, when his main source of business goes away, he is screwed because he has no other oars in the water. even so, it can be extremely profitable to have a single customer as your primary business. sales, marketing, advertising, and estimating are generally a substantial part of the expenses of most contractors. A lot of smaller shops tend to think the time commitment from the owner to acquire new business is free. It isn't, but because they don't have to write a check for it, it looks like it is free. I would bet a lot of smaller contractors are spending 25-50% of their time doing things they get no revenue for if they don't have a single customer who is most of their business.
 
In the 80s I had one large industrial, a couple residential GCs and a good deal of Agricultural work. The industrial moved taking 30% of my income. Made for a tough year. I would rather have several smaller diversified customers versus one large although they can be profitable at the time.
 
We started out doing service upgrades they take a day and I have a check in hand.I found that these usually led to repeat business as most people upgraded then remodeled down the road. Most ECs stay away from this market because it does not have the stability of larger projects very seldom do I have more than a weeks worth of work lined up so panic mode is easy to fall into.I do not want bigger projects as I would have to give up this market.
 
Rewire said:
We started out doing service upgrades they take a day and I have a check in hand.I found that these usually led to repeat business as most people upgraded then remodeled down the road. Most ECs stay away from this market because it does not have the stability of larger projects very seldom do I have more than a weeks worth of work lined up so panic mode is easy to fall into.I do not want bigger projects as I would have to give up this market.
I like service upgrades and straight FPE or pushmatic panel swaps. Quick cash, and little hassle!
 
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