Re: Testing
The experience that Brian and Roger bring to the table proves a point. That education and training are vital in this industry and to maintain that training. Also it is nearly impossible to know it all. The longer you are in business, the more other people/businesses you become friendly with. This is where 'networking' really PAYS big dividends.
Lets say I have developed a business relationship with Brian. I have multiple jobs running, but I am a small shop. A customer calls with a problem and I determine there is a fault somewhere, but I do not have the equipment or expertice to find it quickly (I also do not have much time, as I am busy on other work). I hire Brian, and while he is locating the fault, I am making a percentage of what he is charging and still completing my other work on schedule (YEAH RIGHT!!). So not only is Brian helping, but I look good in the process of making more money. A WIN WIN WIN situation. Win for Brian, win for the customer, and a win for me
.
Here is another plus resulting from networking (do you think I like networking
)
I like not having too many employees - that is my personal way, I am not knocking anyone with larger shops.
I can do more work I like to do and hire the specialists who are good at what they do. I always get calls from existing and sometimes other customers who have a problem. The situation usually occurs when I have no free time, so I call another electrical contractor with a larger shop or an expert like Brian. It is a big stress reliever to have that option.
This past Thanksgiving night I received a 3am call
from a regular customer that had a fire raging in their apartment building. They needed an electrical contractor to be able to be ready to hook up a temp boiler and rewire the burned out areas, as well as turn the power back on to the building which the POCO had shut down. I am too busy and I do not want work like this anymore, so I called a friend who owns a larger shop and after his initial reaction of being pissed at 3:30 am he was delighted to occupy some of his men for the next couple of months.
Pierre