Had a call Friday night from a customer whose new house we wired 3 years ago. She said that all of the Eaton AFCI breakers and Dual function breakers in the panels tripped within a few seconds.
When I got there a little later I found them all tripped. None of the standard single pole or double pole breakers were tripped. I reset all of them and within 5 minutes they tripped again all within a few seconds. The flash code was six times which means self- test fail, defective breaker.
After resesting them again 5 minutes later all of the breakers on line 1 tripped at the same time.
In coming voltages checked out ok. Utility company said they weren't aware of any problems. This house is on its own transformer. Owner stated they haven't changed or added any new appliances. They also aren't aware of any lightning strikes recently.
Eaton is sending all new breakers to me.
Anyone else ever experienced this or have ideas of where to start troubleshooting?
When I got there a little later I found them all tripped. None of the standard single pole or double pole breakers were tripped. I reset all of them and within 5 minutes they tripped again all within a few seconds. The flash code was six times which means self- test fail, defective breaker.
After resesting them again 5 minutes later all of the breakers on line 1 tripped at the same time.
In coming voltages checked out ok. Utility company said they weren't aware of any problems. This house is on its own transformer. Owner stated they haven't changed or added any new appliances. They also aren't aware of any lightning strikes recently.
Eaton is sending all new breakers to me.
Anyone else ever experienced this or have ideas of where to start troubleshooting?