Ubuilder

[ggunn]

Any Unirac Ubuilder experts out there? I am tearing what's left of my hair out.

I cannot find a user's manual anywhere, and I hate tutorials because they only are informative if I am trying to do what the tutorial covers. Getting answers to simple questions isn't what they are designed for. How do I do XXXX? Wade through tutorial after tutorial hoping that one of them will eventually turn on the lightbulb?

<end rant>

 

[ramsy]

Any Unirac Ubuilder experts out there?

Appears no email, or phone contact on the web site.

Unirac - Ubuilder 2.0​

Unirac is North America's leading manufacturer of solar PV mounting systems. Recognized for our excellence in product development, we provide the best mounting solutions to our customers through competitively priced products, responsive customer support,..

So if you can't find support, "responsive customer support" can't be false advertising.

 

[ggunn]

Appears no email, or phone contact on the web site.

So if you can't find support, "responsive customer support" can't be false advertising.

I am trying to generate a layout on three surfaces of a pitched roof facing S, W, and E. I did the S face in about 10 minutes and the Program calls it "Roof Area 1". So far so good. Now I want to add another roof area. There are only 5 or 6 buttons on the interface and none of them adds a roof area. I've looked at their tutorials; none of them say how to do it. I switched to Chrome from FireFox; no joy. I have wasted HOURS trying to do this one freakin' simple thing! One frustrating thing is that I know the tool will do it; some years ago I figured how but now I cannot remember.

 

[Perseus]

Hi @ggunn , I'm sorry if this is off-topic but I found a lot of threads where you mentioned an in-writing thing from Eaton which could save me a massive headache this week.. any chance you could please email me pierce@sealpm.com with a copy of the letter I can use with my AHJ, I have a 200A cutler hammer from 1990 MDP in my home and need to avoid downsizing to a 175A breaker, since I learned from you that the 120% sizing code is per the busbar amperage and this totally lets my solar install go way better this way I would greatly appreciate it sincerely!

Could you share that letter from Eaton? That is good information.

I'll see if I can get it for you. It says that all their panels from 150A to 225A all use a 225A busbar.

 

[solarken]

I am trying to generate a layout on three surfaces of a pitched roof facing S, W, and E. I did the S face in about 10 minutes and the Program calls it "Roof Area 1". So far so good. Now I want to add another roof area. There are only 5 or 6 buttons on the interface and none of them adds a roof area. I've looked at their tutorials; none of them say how to do it. I switched to Chrome from FireFox; no joy. I have wasted HOURS trying to do this one freakin' simple thing! One frustrating thing is that I know the tool will do it; some years ago I figured how but now I cannot remember.

Click the triangle shape (Draw Shape) icon with little circles at the vertexes, when it is selected it turns red, and you can draw a roof area. When done with 1 roof area, click the Draw Shape again, and draw the next roof area. The first line you draw sets the roof edge that the modules will be aligned to. The Unirac tool is really clunky, and unprecise. Hopefully they will improve or replace it with something better.

 

[Perseus]

just as an update I heard back from tech support at Eaton and my MDP actually only has a 200A busbar.