Yes, three phase motorAre they 3-phase motors? One motor could be running on only two phase legs.
When both motors run, 480/3 is system voltage, the client mentions the voltage difference around 15-17V.Is this voltage difference under load or with the motors off?
and what are the voltages you are seeing
Waiting...Please tell me these are not on VFD's.
The way that is worded, it could mean that the two motor are different FROM EACH OTHER by 15-17V, or that the voltage AT BOTH MOTORS is 15-17V lower than the 480V line. Those are two totally different issues.When both motors run, 480/3 is system voltage, the client mentions the voltage difference around 15-17V.
Correct, starters.Please tell me these are not on VFD's.
15V-17V voltage drop, i.e. 460V-463V was recorded at one motor but not the other motor. Sorry for the confusion...The way that is worded, it could mean that the two motor are different FROM EACH OTHER by 15-17V, or that the voltage AT BOTH MOTORS is 15-17V lower than the 480V line. Those are two totally different issues.
If it is the first thing, different from each other, 3.5% delta could easily be explained by the things that HV&LV mentioned.
If it's the second issue and they are just complaining that the motor terminal voltage is 15-17V lower than 480V when the motors are running, that's just someone not knowing how things work...
at start - yes, same load for each motor (567FLA, 4.16KV)At start with identical load characteristics?
Run?
Actual Current of each motor?
at start - yes, same load for each motor (567FLA, 4.16KV)
That makes at least two of us.Ok, I’m confused.
It this a 480 motor or a 4160 motor?
Three...That makes at least two of us.