Kwired is trying to tell us, the desire of POCO is not DEFACTO installation.
When 120A amp tankless water heater's are wired to existing 100 amp services, the utility's #6 aluminum triplex becomes the fuse.
When linemen complain they wern't called to upgrade the line, they are replacing the fast acting #6 triplex fuse, with time-delay #4.
Yes, NEC Table 310.60(C)(68) says its good for 100 amps, and voltage drop for a typical 60ft #4 aluminum triplex on that 120Amps tankless is only 3.25%, but that Temp Rise is ~102°C, in contact with residential breakers listed for 40°C max ambient, and Romex rated at 60°C max.